iHerb is founded and based in California, USA. Since 1996, we’ve dedicated ourselves to partnering with world-renowned, reputable brands. All products are stored and shipped exclusively by us - 100% free of third party sellers.
We currently ship products from multiple distribution centers in California, Kentucky, Illinois, and Pennsylvania. Our distribution centers are entirely climate-controlled 24/7. This means every item you purchase is fresh, and protected from humidity or cold.
As of March 2021, the majority of our orders going to Japan, Hong Kong and Singapore are processed from our South Korea and Hong Kong warehouses. All products at these two warehouses are fulfilled directly from our main distribution hub in Southern California.