How to Get Free Shipping
You can qualify for free shipping if the subtotal of your order exceeds the minimum order value threshold. For example, the free shipping threshold for orders shipped in the U.S. is $20 USD. Therefore, your subtotal must exceed $20.01 USD to qualify for free shipping. The threshold amount varies by delivery destination. Please note, free shipping is not available for all countries due to country-specific shipping limitations.
Shipping Surcharges May Apply
A shipping surcharge may be applied to orders if the total weight of the order exceeds a certain weight limit. Accordingly, those items may have a shipping surcharge. Those items are usually heavier and the resulting transport charges directly impact our ability to offset the shipping costs. The shipping surcharge will be displayed in your cart as part of the shipping cost.
If you still have questions, feel free to chat with our Virtual Assistant, a live agent (if available), or you may submit a support ticket.