Why am I not getting the Trial item discount?

Trial items let you save up to 90% on a product. We offer this exclusive discount so valued customers may explore some of our 30,000+ high quality products at the lowest price possible. 

We have a few guidelines to ensure this special discount is available to new buyers. 

Trial item discount guidelines

• Limited to first-time purchase of Trial items. Regular pricing will apply if you reorder any Trial items.
• Applies to one Trial item per order. If multiple items are in your cart, the Trial item with the largest discount will automatically apply. (On the website, you can change which product the Trial item discount is applied to by entering a new promo code in the cart.)
• Applies to a single unit (and not multiple quantities) of a Trial item. If ordering multiple quantities of a Trial item, the discount will only be applied to a single unit.
• May not be combined with other offers. If you try to add multiple promos at checkout, the larger discount will automatically apply. You can check which discounts were applied to your cart in Order Summary.