iHerb was founded in the state of California, USA, in 1996. Our mission is to enhance the quality of life for customers by offering an unmatched selection of premium health products at unbeatable prices. We are truly a global company as we ship to over 150 different countries and our team is composed of employees from over 40 countries!
Depending on the destination country, all packages will ship from one of our state of the art fulfillment centers located in the United States and South Korea.
What iHerb Stands For
We guarantee that you will receive the best value in the world with our unmatched selection of over 30,000 natural products sourced from only trusted manufacturers and brands!
The iHerb Quality Protocol adheres to the highest industry standards:
1. Three-Stage Quality Testing:
- Stage 1 – Raw Materials – For Identity, Purity, and Key Actives
- Stage 2 – Production – In-Process Testing to Ensure Quality
- Stage 3 – Finished Goods – Label Claim and Consumer Safety Compliance
2. Laboratory Quality:
All in-house and third-party labs follow Good Laboratory Practices.
3. Manufacturing Quality:
Our manufacturers are fully compliant with cGMP’s (Current Good Manufacturing Practices per 21 CFR Part 111) and are registered with the NSF and/or the NPA. Some of these facilities may also carry further certifications and licenses, such as OTC drug manufacturing and Organic Certification.
Our 100% Money-Back Guarantee
If you are not completely satisfied with any product, please return it within 60 days from the date of purchase and you will receive a refund as part of our 100% Money Back Guarantee.
iHerb's Charitable Causes & Initiatives
When you shop with us, you are making a difference in the lives of people around the globe! We are committed to sustaining our environment through different initiatives promoting recycling and reducing waste. You can read more about our eco friendly initiatives here.
We also support charitable causes all over the world, in particular, those helping children living in poverty receive an education. Worldwide, iHerb's charitable donations have totaled over $2.3 million between 2017 and 2018 and over $4.7 million since 2014. This includes building and operating two schools in Cambodia, as well as the promotion of children's education through the Cambodian Children's Fund and New Hope Cambodia. You can read more about our charitable causes here.
If you still have questions, feel free to chat with our Virtual Assistant, a live agent (if available), or you may submit a support ticket.