Founded in California, USA, iHerb has been bringing natural health products to the world for over 25 years. Our mission is to enhance our customers’ quality of life by offering an unmatched selection of premium brands at affordable prices.
As a truly global company, we ship to over 185 different countries and our team is composed of employees from over 40 countries! All packages ship from one of our state-of-the-art warehouses located in the United States and South Korea.
To learn more, visit our About Us page.
What we stand for
We take pride in providing our customers with an unbeatable selection of over 30,000 natural products sourced from only trusted manufacturers and brands.
The iHerb Quality Protocol adheres to the highest industry standards:
- Three-Stage quality assurance testing:
- Stage 1 – Raw materials – For identity, purity, and key actives
- Stage 2 – Production – In-process testing to ensure quality
- Stage 3 – Finished goods – Label claim and consumer safety compliance
- Laboratory Quality:
All in-house and third-party labs follow Good Laboratory Practices.
- Manufacturing Quality:
Our manufacturers are fully compliant with cGMP’s (Current Good Manufacturing Practices per 21 CFR Part 111) and are registered with the NSF and/or the NPA. Some of these facilities may also carry further certifications and licenses, such as OTC drug manufacturing and Organic Certification.
Our 100% money-back guarantee
If you are not completely satisfied with any product, please return it within 60 days from the date of purchase and you’ll receive a refund.
Our charitable causes & initiatives
When you shop with us, you’re making a difference in the lives of people around the globe!
We’re committed to environmental sustainability through different initiatives to promote recycling and reducing waste. You can read more about our eco-friendly initiatives here.
In addition, we support charitable causes such as helping children living in poverty receive an education. Worldwide, our charitable donations have totaled over $2.3 million between 2017 - 2018 and over $4.7 million since 2014.
This includes building and operating two schools in Cambodia, as well as the promotion of children's education through the Cambodian Children's Fund and New Hope Cambodia. You can read more about our charitable causes here.
If you still have questions, feel free to chat with our virtual assistant or send us an email.