What is an authorization code?

Find out what an authorization code is and how to verify your order.

• How authorization codes work.
• How to verify your order.

How authorization codes work

Authorization codes may also be referred to as a merchant, confirmation, transaction, or verification code. You can get the 6-digit code from your financial institution. 

An order may be placed on hold until an authorization code is provided by the customer to verify payment. This security measure protects customers from fraudulent charges.

Authorization codes may contain letters and numbers or only numbers. 

How to verify your order

To provide the code to us, submit a support ticket with the number or reply to the verification contact that we sent you. You may also complete verification through your account.

Your order will be automatically canceled if we do not receive the authorization code within 48 hours.

Please let us know within 48 hours of placing your order if your bank is unable to provide this code.