How much do I earn for each review I leave?
You earn $1 USD in Rewards credit for each product review you make and $0.10 USD for each helpful vote your review receives. Your $1 USD in Rewards credit will be received within 35 days after you submit your review for moderation and approval. Reviews must be for products purchased after July 1, 2020 to receive Rewards credit. All completed reviews can be found under the "My Reviews" section of "My Account".
How do I change/delete my product review or rating?
We currently don't offer an option that allows you to delete your product rating or review. However, you can go back to the item on your order history and edit your rating/review.
Why was my product review not published?
Can I hide my photo or name from my review?
We don’t currently offer an option to hide your profile photo and/or name from your product reviews. However, you’re welcome to change your profile name and/or photo through ‘My Page’.
How do I report a violation or report inappropriate content?
How do I enable 2-Step Verification?
You must enable 2-Step Verification under your account settings prior to initiating a cash out request using Hyperwallet. To do this, simply follow the steps below:
- Go to 'My Account'
- Locate 'Settings' section
- Select '2-Step Verification'
- Enable 2-step Verification by clicking on the toggle. It will turn green when activated.
If you still have questions, feel free to chat with our Virtual Assistant, a live agent (if available), or you may submit a support ticket.
- What is the Rewards Program?
- How do I get a Rewards code?
- How do I earn Rewards credit?
- How do I share my Rewards code link?
- How do I cash out my Rewards credit?
- How do I apply a Rewards code to my order?
- Can I change the Rewards code in my cart?
- How do I remove a Rewards code from my order?
- What are the product review guidelines?
- Why am I not getting credit for my reviews?