Common Reasons for Login Failure
Please email Verify@iHerb.com if you are still unable to login after reading the short article below. We ask that you please allow up to 48 hours to hear back from us regarding account activation.
- 6 consecutive login failures have resulted in the account being locked.
- Account verification may be needed.
- Check your email for any messages from us and follow the instructions to reactivate/activate your account.
- Account may be deactivated.
- Fraudulent or suspected fraudulent activity, prolonged inactivity, multiple account or discount abuse, customs issues (region specific), false account information, phishing & unlawful activity, and threatening or offensive content are common reasons for account deactivation.