Carrier Information: USPS International

• Shipping Information
• Customs Information
• Tracking Information
• Delivery Information
• Contact Information

Shipping Information

• Once an order is received and fulfilled by iHerb it is then sent to a USPS facility.
• USPS International then transports orders to the destination country to undergo customs clearance.
• Once orders are cleared through customs, the local postal service (e.g. Correios, Royal Mail, Posten Norge, etc.) receives the orders for final delivery to the customer.
• Address changes are not possible for USPS International deliveries once orders have shipped.
• Some packages may require further customer action such as submitting duty and VAT payments, updating contact or address information, or coordinating special delivery instructions with your local post office
  • These and other important details can be found by tracking your order on the local post office’s website.
• Maximum order weight and order value limits vary based on the shipping destination.
  • Please look at the carrier information displayed in cart to determine carrier limitations for the destination country.

Customs Information

• Customs laws and regulations vary based on the destination country.
  • Please check with your local customs office to learn about the restrictions for your country.

Tracking Information

• Track your order using the local postal carrier websites listed below.
  • Please use the local post tracking link using your LX.......US tracking number. 

Delivery Information

• There is no proof of delivery with this shipping option.
• Delivery typically takes 2 weeks once the tracking status has updated to "Shipped" but may take up to 4 weeks to be delivered.