How do I change or reset my password?

You change or reset your password from 'My Account.'

• If you know your current password and want to change it
• If you forgot your password and want to reset it
  

Change your password

App

1. Go to your 'Quick Links' (person icon).
2. Select 'Change Password'.
3. Enter a new password and select 'Save'.
4. If saved successfully, you'll see the message 'Password  Successfully Updated'.

We'll also send you an email confirmation confirming the password change. 

Desktop

1. Go to your 'Account Settings.'
2. Click 'Edit' from the Password section.
3. Update your password and click 'Save'.

We'll also send you an email confirmation confirming the password change. 

Reset your password

1. On the 'Sign in' screen, select the green 'Forgot password?' text link located above the 'Sign in' button.
2. Enter either the mobile number or email associated with your iHerb account. (You must enter an email or mobile number that's linked to your iHerb account to receive the code.)
3. Check the box next to 'I'm not a robot' and complete the requested captcha verification.
4. Select 'Reset Password'.
5. If using a mobile number to receive the code, ensure the country code is correct prior to selecting 'Reset Password'.
6. Next, you will receive an email or text message with a 6-digit code. Enter the code provided into the appropriate field and select 'Submit'.
7. Enter a new password and select 'Submit'.

You created a new password and should be able to sign in to your account!