To receive the 6-digit temporary code, you must provide the email address or mobile number associated with your iHerb account.
- On the login screen, select Use Temporary Code.
- Enter either your email or mobile number associated with your iHerb account.
- Check the box stating I'm not a robot and complete the captcha verification process, if requested.
- Select Reset password. If using a mobile number to receive the code, check that the country code is correct.
- If using an email to receive the code, you will receive an email from iHerb with the 6-digit code. If using your mobile number, you will receive a text message with the 6-digit code.
- Please check your spam folder if you do not see the email with the code.
- Enter the code in the field below and select Submit.
The code will expire after 10 minutes and must be used within that time frame.
If you believe you have referenced the incorrect email or mobile number, select Use email instead beneath the Submit button.
If your account has been deactivated, please contact us and our team will respond back within 48 hours.