How do I sign in with a temporary code?

Learn how to sign in to your iHerb account by using a temporary code or resetting your password. 

• How to sign in with a temporary code
  • Mobile & Desktop

When you sign in to your account with a temporary code or by resetting your password, you'll be asked to provide your email or mobile number. I

n order to receive an email or text message containing the 6-digit code, this email or mobile number must be registered with an iHerb account. This code allows you to sign in to your account.

If you account has been deactivated, please contact us by submitting a ticket and our team will respond back within 48 hours.

How to Login With a Temporary Code

Mobile & Desktop

1. On the 'Sign-in' screen, select the underlined green text link 'Use Temporary Code':

2. Enter either your email or mobile number associated with your iHerb account. 

3. Check the box stating 'I'm not a robot' and complete captcha verification process.

4. If using a mobile number to to receive the code, please ensure the country code is correct prior to selecting 'Reset Password'.

4. If using an email to receive the code, check your inbox for an email from iHerb with a 6-digit code. If using your mobile number, you will receive a text message containing a 6-digit code.

5. Enter the code in the field below and select 'Submit':

Note, the code will expire after 5 minutes and must be used within that time frame. If you accidentally entered the wrong email or mobile phone number, simply select 'Go back and edit' to enter the correct information:

If you still have questions, feel free to chat with our virtual assistant or send us an email.