How to Remove a Rewards Code
Once a Rewards code has been applied to your cart, rather through following a shared link or by manually entering the code, it cannot be removed. You may apply a promotion with a larger discount offer to have it remove the Rewards code discount from your order and to have the larger discount apply. However, the person whose Rewards code was entered will still receive the Rewards credit for your purchase.
In order to remove a Rewards code once it has been applied to your order, you must checkout using incognito mode. To enter incognito mode using keyboard commands, please see below:
- Windows, Linux, or Chrome Operating Systems: Press Ctrl + Shift + n.
- Mac: Press ⌘ + Shift + n.
- Mozilla Firefox: A private browsing session can be called up using the combination Ctrl-Shift-P (Windows) or Command-Shift-P (macOS).
- Safari: Users can do a three-key combination of Command-Shift-N. Otherwise, a window can be called up by selecting the 'File' menu and clicking on 'New Private Window'.
If you still have questions, feel free to chat with our Virtual Assistant, a live agent (if available), or you may submit a support ticket.