All shipping methods have restrictions regarding order weight, order price, and delivery address. Here are two examples of a free shipping option not available for an iHerb order:
1. This free shipping option cannot be used for customers with a PO Box or APO delivery address:
2. This free shipping option cannot be used if customers exceed the weight and cost limits for an order:
If you still have questions, feel free to chat with our Virtual Assistant, a live agent (if available), or you may submit a support ticket.