Find out how the refund process works below.
Refund request review
Your refund request may take up to 3 days for review. We’ll let you know if your refund request was approved or denied with an email notification. Once approved, please allow 5-10 business days for your bank to process the refund.
International refund requests
- Refunds may take up to 35 days to process for customers outside of the United States.
- If your refund has not been received after 35 days of approval from iHerb, please contact your card issuer or bank. This is likely an issue on your financial account’s end.