- OnTrac services the Western United States.
- This carrier service is provided if "Expedited" shipping is selected.
- Cannot deliver to PO Boxes or APO's.
- All shipping addresses must be submitted in English with no special or accented characters.
- Please contact the carrier directly if a gate code is required for order delivery.
- Changes to order delivery information may be made.
- Please contact OnTrac directly for such requests.
- Orders must weigh 50 lbs. or less to use this shipping method.
- This shipping method offers complete tracking from pickup to delivery.
- Tracking Website: https://www.ontrac.com/tracking.asp
- OnTrac will make 3 delivery attempts.
- Orders which fail to be delivered may be disposed of by the carrier.
- A signature is required for orders valued at over $400 USD.
- Typical delivery time is 1-3 days from the shipping date.
We recommend contacting OnTrac directly for the most accurate information regarding the status of your order. Please see below for contact information:
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