Vitamins, probiotics, and other products iHerb sales can be affected by exposure to heat, water, and/or the elements. Many vitamins and other supplements may degrade faster and lose effectiveness when exposed to excessive heat, light, oxygen in the air, and/or humidity. There is a risk of products providing lower levels of vitamins or other nutrients when exposed to such conditions. Likewise, there is also a risk of customers actually consuming more of a certain nutrient than they are aware of. Heat harms the potency and effectiveness of a variety of vitamins and nutrients. Degradation generally starts to occur in foods or beverages exposed to temperatures of greater than 120 °F (48.88°C).
If you are concerned about your order being impacted by exposure to heat or the elements, we recommend reading some of the insightful articles below. If you have received a damaged item or have a product quality concern, you may initiate the refund process by clicking here. Refunds may take up to 3 days to review and as long as 35 days to process back into the financial account associated with order payment.
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