What if I received an extra item?

Please accept the extra item as a gift from us to you! You don't need to report it to us and there's no action needed on your end.

If you received the wrong item or are missing an item you ordered, we apologize and would love to help you.

Simply initiate a refund claim for our mistake. Most refund claims are reviewed within 24 hours ad sometimes automatically refunded. Once approved, we kindly request that you please allow 7-10 business days for the transaction to finish processing and for the funds to appear in your financial account.