Order Support

Problem with an Order

• I have an issue with my order. What should I do?
• What do I do if I received an extra item?
• Why did I receive a product recall notification?

Order Status

• Tracking says my order was delivered but I don't see it. What now?
• Why hasn't my order shipped?
• Why was my order canceled?
• What does the status of my order mean?
• Why is my order being returned?

Order Management

• Where's my order?
• Can I change my order information?
• How do I cancel my order?
• How do I view my order history or reorder?
• How do I find and print my invoice?

Product Questions

• When will the product I purchased expire?
• Does heat exposure impact product quality?