This article discusses how customers can pay customs duties, taxes, and fees for their orders when they place their iHerb order.
With Prepaid Duties & Taxes shipping options (also known as DDP), all import taxes are included at checkout. DDP also helps to speed up customs processing.
To check if DDP shipping is available for your country, please visit the Shipping information page.
Select a DDP Option For Your Order
- Add items to cart.
- Enter your zip/postal code for shipping options.
- If DDP is available, the carrier option will state Duties & Taxes included.
We are working to offer this method for more countries and apologize if no DDP options are available,
If your shipping options don't include DDP (disclosed in cart), check your order status in 2-3 days after tracking shows it has shipped to ensure it's not stuck at customs due to unpaid fees.
Orders stuck in customs or refused due to fees may be destroyed or abandoned and may not be refunded.