Worried about heat-sensitive products melting or spoiling during transit? We've got you covered! iHerb offers climate controlled shipping, a specialized temperature controlled service designed to protect your order from extreme heat and ensure it arrives in optimal condition. 🌡️❄️
Shipping Options and Regional Restrictions
Please be aware of the following:
- "Shipped on Ice" Options: This specific shipping method is currently available for domestic (United States) orders only.
- Temperature-Controlled Carriers: For international shipments, we partner with temperature-controlled carriers. Please note that this service is geographically restricted and available for certain countries or regions only.
- Bahrain
- Hong Kong
- Kuwait
- Oman
- Qatar
- Saudi Arabia
- United Arab Emirates (UAE)
How to Select Climate Controlled Shipping
This step-by-step guide only applies to international customers. Domestic customers automatically have temperature controlled packaging for sensitive items.
Choosing this option is easy. When you are ready to check out, simply follow these steps:
- Proceed to the "Select Shipping Method" section at checkout.
- Look for the shipping option that is clearly marked with a snowflake icon.
- Select that shipping method to add this thermal protection to your order.
Seasonal Availability and Heat Restrictions
Extreme temperatures can compromise the quality of delicate items.
- Summer Purchasing Restrictions: To prevent damage caused by heat, certain sensitive products may be temporarily unavailable for purchase during hot seasons.
Our Freshness Guarantee
We stand behind the quality of our goods. When you order a perishable item from us, the product is guaranteed to remain fresh during transit.