Did you place an order using guest checkout? Don't worry, even without an account, we're here to help! This article will guide you through tracking your guest order, submitting claims for issues, and initiating returns or refunds.
- Visit the Order Tracking Page.
- Enter Your Order Details:
- Order Number: Found in your order confirmation email.
- Email Address: Used during checkout.
- Shipping Zip Code: Associated with your order.
- Select “View your order” to:
- Track Your Order: View the order's current status and shipping progress.
- Start a Refund or Return Claim: Follow the prompts to begin the return or refund process.
If you encounter any difficulties, please contact our Customer Support team by starting a chat and using the keywords ‘Guest Order’.