If you recently received an item and noticed a sticker covering the manufacturer's original barcode or label, don't worry! This is a standard SKU sticker used for our internal inventory tracking and international compliance. It does not mean your product has been tampered with or is inauthentic. Read on to learn more about why we use these stickers.
Why does my product have a new SKU sticker?
Seeing a sticker placed over the original label can sometimes be alarming but there are two main reasons why companies like iHerb apply these stickers:
- Inventory Tracking: Our warehouse system requires a unique internal barcode (SKU) to track your item accurately from our shelves to your doorstep. The sticker ensures the correct item is scanned and shipped to you without errors.
- International Compliance: Because iHerb ships globally, products must meet specific labeling or packaging requirements for the destination country. Sometimes, the original manufacturer's packaging does not account for these international regulations, so the manufacturer or ihHerb may apply a compliant sticker to ensure your package clears customs smoothly and meets compliance standards.
Product Is Safe To Use
Yes, your product is completely safe for use. The presence of a sticker does not indicate product tampering, damage, expiration, or any quality control issues. It is simply a logistical and compliance matter.
We understand that covered barcodes might make you wonder about the authenticity of your purchase.
Rest assured, all products sold by iHerb are sourced directly from the original manufacturers. To guarantee that you always receive 100% authentic items, iHerb does not allow any third-party sellers on our platform.
Contact The Manufacturer
If you have specific questions about the product's formulation, packaging, or usage, we highly encourage you to contact the manufacturer directly. We source directly from them so they will be more than happy to assist you and verify the authenticity and safety of your product.