Need assistance? There are several ways to find answers to your questions.
Important Information
- No Phone Support: iHerb does not offer customer support via phone. Please be cautious of any website listing an iHerb customer service phone number, as these numbers may not be safe to call.
- Third-Party Sites: Please be wary of third-party websites claiming to offer iHerb Customer Service, especially if they ask for your email address or your personal information.
Quick & Reliable Help Anytime!
- iHerb Help Center: Our Help Center is the quickest way to find answers to common questions. Browse our Help Center.
- Virtual Assistant: Our virtual assistant is available on the Contact Us page and can answer most common questions. Scroll down the page to find the chat option.
- Live Chat: Our live chat is available in select countries during the posted hours. If you don’t see live chat hours for your country, this option is not available at this time.
For your security, please log in to your account before sending us a message. The more details you share in your message, the better our agents will be able to assist you.
Visit our Contact Us page to send us a message.