If you are expecting a refund but your original bank account or credit card is no longer active, a standard bank refund will likely fail. We want to make sure you receive your funds as quickly and smoothly as possible without unnecessary delays.
If your account is closed, we highly recommend selecting Store Credit as your refund method.
Why choose Store Credit?
It is fast: Your store credit is typically available within 24 hours of the refund approval.
It is seamless: You can easily apply your available credit to your next order right from your shopping cart.
Selecting store credit ensures you do not have to wait on rejected bank transfers or deal with financial institutions to track down your money.
Please note: iHerb reserves the right to offer compensation in any form we deem acceptable based on the specifics of the order and iHerb account.