How to Qualify for Free Shipping
- Add Items to Your Cart
- Visit the Cart Page
- Check the Minimum Order Value:
- Look for the minimum order value required for free or flat-rate shipping on the carrier options.
- Consider Discounts and Promotions:
- Ensure your order’s subtotal after the discount meets the free shipping threshold.
- Select the Free Shipping Option:
- Choose the free shipping carrier option at checkout–not all carriers offer free shipping.
Why Isn't Free Shipping Available
Here are common reasons why free shipping may not be offered:
- Delivery Address Restrictions:
- Free shipping is not available for PO Box or APO delivery addresses.
- The carrier offering free shipping may not service your address.
- Carrier Limitations:
- Weight and Order Value Limits: Free shipping is not available if your order exceeds the free shipping weight or order value limits.
- Item Restrictions: Due to carrier restrictions, some liquids, foods, or other items may not qualify for free shipping.
Due to country-specific shipping rules, free shipping isn’t available in some countries. The availability of free shipping is subject to change.
If you continue to experience issues with free shipping, please contact our Customer Support team.