Change or Reset Your Password

Follow these steps to change or reset your iHerb account password.

How to Change Your Password

1. Go to the Account Information section of your iHerb account.
2. Select the pencil icon for the Password section.
3. Enter your current password and the new password you’d like to use.
4. Confirm the new password and click Save.
5. If successful, you’ll see the message: "Password Successfully Updated."
   • This message may not display on some desktop or mobile browsers.

A confirmation email will be sent to verify the password change.

How to Reset Your Password

1. On the login screen, enter either the phone number or email associated with your iHerb account.
2. Select Forgot password? and then Reset Your Password.
   • You will be emailed a safe link from us. Select Reset My Password in the email.
   • Please check your spam folder if you do not see the email from noreply@info.iherb.com with the link.
3. Enter your new password and select Submit.
4. You may be asked to enter a 6-digit code provided via email or phone number. Enter the code in the provided field.
   1. Please check your spam folder if you do not see the email from noreply@info.iherb.com with the code.

Your password has been reset, and you should now be able to sign in to your account. If using our app, you may also choose to sign in using your fingerprint.

Note: For security purposes, any saved payment information will require revalidation at checkout after resetting your password.

Still need help?