Order fulfilment and shipment may be delayed due to the following:
- Order is waiting for payment. Go to your Orders page to see if you need to update your payment. Simply follow the instructions to do so.
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Multiple orders were placed in a short period of time. To avoid customs delays, iHerb staggers shipments of orders placed within 1-3 days of each other. Your held order(s) will ship soon and you will be notified when they do. Complimentary holding applies to:
- Australia, Austria, Belgium, Bulgaria, China, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great, Britain, Greece, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Saudi Arabia, Slovakia, Slovenia, Spain and Ukraine.
- iHerb is experiencing higher order volumes. Any processing delay notices will be posted on our website here.
- Items for your order need to be shipped from different fulfillment centers. Every order is handled with precision and care at our 9 state-of-the-art logistics centers, strategically located across the United States, Asia, and the Middle East.