Checkout Support

Technical Issues & Errors

• Why am I getting an error during checkout?
• Why am I getting an 'Errors found in cart' message?
• How do I enter "Incognito Mode"?
• How do I make a video of what I am experiencing?
• How do I take screenshots?

Cart Support

• Why did the price of an item change during checkout?
• Why am I not getting the Trial item discount?
• How do I view my order's subtotal?
• How to remove items from cart.
• Are restricted items preventing me from checking out?

Shipping Support

• Address Help Quick Tips
• Why can't I choose the shipping method I want?